If you are anything like me, you absolutely despise getting menu after menu of computerized voice mail when you call a company’s help line, information line, etc. It drives me absolutely bonkers. If I wanted to talk to a machine, I would have gone online to see if I could solve my problem or find the answer.
Ok. In reality, it doesn’t bother me enough to go to the extremes that Paul M. English has gone. Mr. English and his colleagues have contacted more than 500 U.S. companies at their listed toll-free or other telephone numbers and determined just what menu options (buttons) to push to get to a live person.
And, they’ve published this information, free of charge, on their Web site for all to use. Here is the link: http://www.gethuman.com/us/.
I am eternally grateful. This list could save an awful lot of time on hold or listening to menu after menu of lists to determine just how to get to the solution to why you called the number in the first place.
Of course, if your desk (or your computer desktop) looks anything like mine, you won’t be able to find the list when you need it. I think I’ll bookmark this link now…
The gethuman™ logo, website and content are Copyright 2006-2007 by Paul M. English.
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